RETURN POLICY

In Store Purchase

All flower orders are final. No returns or exchanges. Once flowers leave our shop premises, Florescence Flower Studio LLC is no longer responsible for any damages incurred due to mishandling, transit, weather, etc. If you place an order and the recipient rejects delivery, whatever the reason, Florescence Flower Studio LLC will not provide a refund and cannot be held liable for the recipient’s decision. If we are unable to substantiate your claim, we reserve the right to reject that claim.

Quality
We provide the Products and Services "as is", "with all faults" and "as available”. If a delivery is made, and there is any question as to the quality of the flowers, the recipient should contact Florescence Flower Studio LLC at hello@florescenceflowerstudio.com to discuss the matter. Claims must be made within 24 hours of delivery and clams will be treated on case-to-case bases. No refunds or replacements will be made after this period. Nor will refunds or replacements be made based on improper plant or flower care on the part of the recipient.